REI vs L.L.Bean

In-depth comparison, December 2018

REI vs L.L.Bean: Outdoor & Camping Equipment Comparison

REI vs. L.L.Bean: Pros and Cons of Each
PROS
CONS
  • No significant cons
PROS
CONS
  • No significant cons
REI vs. L.L.Bean: Comparison Summary
Advantage
REI
Criteria
L.L.Bean
Advantage
5.5
Overall Score
Overall Score
5.4
Overall Score
5.0 stars – See brand >
Brand Popularity
5.0 stars – See brand >
Advantage
REI
Shipping & Returns Policies
L.L.Bean
Advantage
Yes
Free Shipping Policies
Yes
Yes
Returns & Exchanges Policies
Yes
Yes
International Shipping Policies
Yes
Advantage
REI
Payment Options
L.L.Bean
Advantage
Unlikley
Apple Pay Support
Yes
Yes
Paypal Support
Yes
Unlikley
Google Pay Support
Unlikley
Yes
Debit & Prepaid Card Support
Yes
Advantage
REI
Discount Policies
L.L.Bean
Advantage
Unlikley
Price Matching Policies
Unlikley
Unlikley
Military Discount Policies
Unlikley
Unlikley
Senior Discount Policies
Unlikley
Yes
Promo Code Support
Yes
Yes
Black Friday Page
Yes
Yes
Cyber Monday Page
Unlikley
Advantage
REI
Customer Service Features
L.L.Bean
Advantage
Yes
Gift Card Support
Yes
Social Media Presence
Unlikley
Customer Service
Unlikley
Yes
Contact Information Availability
Yes
Advantage
REI
Financing Options
L.L.Bean
Advantage
Unlikley
Affirm Financing Support
Unlikley
Unlikley
Afterpay Financing Support
Unlikley
Unlikley
Bread Financing Support
Unlikley
Unlikley
Klarna Financing Support
Unlikley
Advantage
REI
Website Features
L.L.Bean
Advantage
Mobile App Availability
Advantage
REI
Marketing Programs
L.L.Bean
Advantage
Yes
Affiliate Programs
Yes

REI vs. L.L.Bean: Comparison Details

Best Free Shipping Policies – Tie
Does REI offer free shipping?
Yes

Yes, REI does offer free shipping all the time. You can read more about REI's shipping policies on their website on their shipping policies page.

Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on REI's homepage here.

Last reviewed September 7, 2018. Read 1 free shipping review.

Yes

Yes, L.L.Bean does ship for free every day of the year. L.L.Bean does require that the order meet the minimum purchase requirements.

You can find out more about L.L.Bean's shipping policies on their website on their shipping policies page.

Hope this helps! If you can't find the information in the link above, you might be able to find more information on L.L.Bean's homepage here.

Last reviewed May 27, 2017. Read 1 free shipping review.

Best Returns & Exchanges Policies – Tie
Yes

Yes, REI does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Last reviewed September 7, 2018. Read all 2 free returns & exchanges reviews.

Yes

Yes, L.L.Bean does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out L.L.Bean's homepage for additional pages with information on returns and exchanges.

Last reviewed August 15, 2018. Read 1 free returns & exchanges review.

Best Apple Pay Support – Winner: L.L.Bean
Does REI accept Apple Pay?
Unlikley

Based on our latest scan, we were not able to find any indication that REI currently accepts Apple Pay for payment. You may be able to find information about REI's Apple Pay policies here.

You can also look on their homepage for additional information on payment methods.

If you find any more updated information about REI's Apple Pay policies, we'd love if you shared it here on Knoji. Many shoppers ask this question so you'll be helping other people out.

Last reviewed July 27, 2018. Read 1 Apple Pay review.

Does L.L.Bean accept Apple Pay?
Yes

Yes, L.L.Bean does accept Apple Pay. You can find more information about L.L.Bean's Apple Pay policies and other payment methods accepted on this page.

You can also find additional information about L.L.Bean's payment methods here on their homepage.

Last reviewed November 10, 2018. Read 1 Apple Pay review.

Best Price Matching Policies – Tie
Does REI offer price matching?
Unlikley

It looks like REI does not do price matching at this time. To get the latest on REI's price matching policies, you should check out REI's customer service page here.

We also recommend checking REI's homepage to see if they have any updated information on price adjustments or price matching.

Last reviewed December 6, 2018. Read 1 price matching review.

Unlikley

It looks like L.L.Bean does not do price matching at this time. To get the latest on L.L.Bean's price matching policies, you should check out L.L.Bean's customer service page here.

We also recommend checking L.L.Bean's homepage to see if they have any updated information on price adjustments or price matching.

Last reviewed July 31, 2018. Read 1 price matching review.

Best Military Discount Policies – Tie
Unlikley

We looked into this, and we did not find any specific military discounts offered by REI. You can check this page for more information about REI's veteran discounts and offers.

You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed August 14, 2018. Read 1 military discounts review.

Unlikley

We looked into this, and we did not find any specific military discounts offered by L.L.Bean. You can check this page for more information about L.L.Bean's veteran discounts and offers.

You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed August 13, 2018. Read 1 military discounts review.

Best Senior Discount Policies – Tie
Does REI offer senior discounts?
Unlikley

Based on our research, it appears unlikely that REI offers any special discounts for seniors. Check this page for more information about REI's senior discounts and offers.

Last reviewed May 13, 2018. Read all 2 senior discounts reviews.

Unlikley

Based on our research, it appears unlikely that L.L.Bean offers any special discounts for seniors. Check this page for more information about L.L.Bean's senior discounts and offers.

Last reviewed May 16, 2018. Read all 2 senior discounts reviews.

Best International Shipping Policies – Tie
Yes

Yes, REI does ship internationally.

Check out REI's shipping policies page to make sure your country is on the list of countries they ship to. REI's shipping policies can change, so it's always a good idea to refer back to their website to make sure.

Hope it works out! You can always stay current on REI's shipping information on REI's homepage here.

Last reviewed June 23, 2018. Read all 2 international shipping reviews.

Yes

Yes L.L.Bean does ship internationally.

Make sure your country is eligible for international shipping by checking out L.L.Bean's shipping policies page.

Shipping policies can change, and the product or item being shipped can also affect eligibility. To make sure your item is eligible for international shipping, confirm on their website by looking on their shipping policies page to keep up to date on the latest.

Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on L.L.Bean's homepage here.

Last reviewed September 29, 2018. Read all 2 international shipping reviews.

Best Gift Card Support – Tie
Does REI offer gift cards?
Yes

Yes, REI does offer gift cards.

You can find the gift card that best suits you on their gift cards page. You'll also be able to check your balance there as well as find out more about the specific terms and conditions associated with your gift card purchase.

You might also find more information on REI's gift card and e-gift card policies on their homepage here.

Last reviewed October 26, 2018. Read all 2 gift cards reviews.

Does L.L.Bean offer gift cards?
Yes

Yes, L.L.Bean does offer gift cards.

You can find the gift card that best suits you on their gift cards page. You'll also be able to check your balance there as well as find out more about the specific terms and conditions associated with your gift card purchase.

You might also find more information on L.L.Bean's gift card and e-gift card policies on their homepage here.

Last reviewed October 28, 2018. Read all 2 gift cards reviews.

Best Affiliate Programs – Tie
Yes

Yes, REI does do affiliate marketing, so you can earn commissions by referring new customers to REI. Based on our research, here's how they participate in the major affiliate networks:

Skimlinks: YesApplyViglink: YesApplyShareASale: UnlikelyCheck statusAwin (Affiliate Window): UnlikelyCheck statusFlexOffers: UnlikelyCheck statusCommission Junction (CJ, Conversant): UnlikelyCheck statusRakuten Marketing (Linkshare): UnlikelyCheck statusPepperjam: UnlikelyCheck statusImpact Radius (Impact.com): UnlikelyCheck statusAvantlink: UnlikelyCheck statusWebgains: UnlikelyCheck status

You can also check REI's homepage to see if they've posted any updated information about their affiliate or referral programs.

Last reviewed July 5, 2018. Read all 2 affiliate programs reviews.

Yes

Yes, L.L.Bean does have an affiliate program. Using their affiliate or referral program, you can earn commissions by referring new customers via the L.L.Bean website. We researched the popular affiliate networks, and here's what we found about where you can join L.L.Bean's affiliate program:

Skimlinks: YesApplyViglink: YesApplyShareASale: UnlikelyCheck statusAwin (Affiliate Window): UnlikelyCheck statusFlexOffers: UnlikelyCheck statusCommission Junction (CJ, Conversant): UnlikelyCheck statusRakuten Marketing (Linkshare): UnlikelyCheck statusPepperjam: UnlikelyCheck statusImpact Radius (Impact.com): UnlikelyCheck statusAvantlink: UnlikelyCheck statusWebgains: UnlikelyCheck status

You can also check L.L.Bean's homepage to see if they've posted any updated information about their affiliate or referral programs.

Last reviewed July 5, 2018. Read all 2 affiliate programs reviews.

Best Paypal Support – Tie
Does REI accept PayPal?
Yes

Yes, REI does accept PayPal for payment. You can use your PayPal account to pay for purchases on REI's website. You can find more information on their PayPal payment policies on this page.

Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on REI's homepage here.

Last reviewed April 12, 2018. Read 1 PayPal review.

Does L.L.Bean accept PayPal?
Yes

Yes, L.L.Bean does currently take PayPal on their site. You can use your PayPal account or PayPal credit account to pay on L.L.Bean's website. See more details on their PayPal policies on this page.

Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on L.L.Bean's homepage here.

Last reviewed April 21, 2018. Read all 2 PayPal reviews.

Best Google Pay Support – Tie
Does REI accept Google Pay?
Unlikley

Based on our research, we could not find any indication that REI accepts Google Pay for payment. You may check out this page for any updated information on their Google Pay policies.

Also, check their homepage for any updates to their payment policies.

Last reviewed April 12, 2018. Read all 2 Google Pay reviews.

Does L.L.Bean accept Google Pay?
Unlikley

We did not find any indication that L.L.Bean accepts Google Pay or Android Pay, so it appears that likely do not accept it. You may check out this page for any updated information on their payment policies.

Check their homepage for any updates to their policies for payment forms accepted.

Last reviewed April 21, 2018. Read all 2 Google Pay reviews.

Best Mobile App Availability – Tie
Does REI offer mobile apps?
Not rated yet.
Does L.L.Bean offer mobile apps?
Not rated yet.
Best Social Media Presence – Tie
Not rated yet.
Not rated yet.
Best Debit & Prepaid Card Support – Tie
Yes

Yes, REI does take debit cards, prepaid debit, or prepaid gift cards. You can pay online using your debit or prepaid card at rei.com during checkout, You can find more information on their debit and prepaid card payment policies on their customer service page.

Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on REI's homepage here.

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Yes

Yes, you can pay at llbean.com using a debit card, Visa prepaid card, or other prepaid debit cards. L.L.Bean does accept most debit cards and prepaid gift cards. See their customer service page for additional details on their payment policies.

Hope you're able to checkout with your debit card. Let us know in the comments here if you find any additional information about L.L.Bean's debit card policies. You can also check their homepage for additional help about their payment methods.

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Best Promo Code Support – Tie
Does REI offer promo codes?
Yes

Yes, REI does offer promo codes quite frequently. So far, REI has offered 186 total coupon codes in 2018, and they offered 6 codes last year (in 2017). You can find a complete list of current REI coupon codes on this page.

If you're looking to promote and submit coupon codes for REI we recommend submitting them here.

If REI has no active promo codes right now, you can also check Dealspotr for additional types of REI discount codes, such as single-use codes, social referral codes, and 3rd-party codes.

You may also find some additional REI promo codes listed on the REI website.

Last reviewed June 25, 2018. Read all 2 promo codes reviews.

Does L.L.Bean offer promo codes?
Yes

Yes, L.L.Bean does offer promo codes quite frequently. So far, L.L.Bean has offered 11 total coupon codes in 2018, and they offered 11 codes last year (in 2017). You can find a complete list of current L.L.Bean coupon codes on this page.

If you're looking to promote and submit coupon codes for L.L.Bean we recommend submitting them here.

If L.L.Bean has no active promo codes right now, you can also check Dealspotr for additional types of L.L.Bean discount codes, such as single-use codes, social referral codes, and 3rd-party codes.

You may also find some additional L.L.Bean promo codes listed on the L.L.Bean website.

Last reviewed June 25, 2018. Read all 2 promo codes reviews.

Best Customer Service – Tie
Does REI offer customer reviews?
Unlikley

Yelp

Generally, the feedback on REI on Yelp has been positive. They've been rated at approximately 4 stars by customers on Yelp. It appears that users on Yelp who have experience with REI locally are generally happy with REI's customer service, and so have given them with positive reviews.

You can see REI's Yelp reviews here.

Glassdoor

REI has positive feedback and reviews on Glassdoor. Out of 1,347 ratings REI has received a 4 star rating by employees and former employees. This indicates that REI has sound employment policies, treats its employees well, and addresses any issues professionally.

You can see REI's Glassdoor reviews here.

Trustpilot

Shoppers on Trustpilot have assigned REI about average to slightly below average ratings on Trustpilot. Consumers have posted 70 ratings on Trustpilot and given them roughly 2 stars. It appears that users on Trustpilot who have used REI may have had some issues with their service, it appears that most people generally have had a good experience with them.

You can see REI's Trustpilot reviews here.

Reddit

We found a thread on Reddit where users have shared their experiences with REI.

Generally, the feedback on REI among Redditors has been negative. Most of the responses to this thread about REI were from people who had experience with this brand and posted negative feedback.

You can see the full Reddit thread on REI here.

Last reviewed July 21, 2018. Read all 2 customer reviews reviews.

Unlikley

Yelp

Generally, the feedback on L.L.Bean on Yelp has been positive. They've been rated at approximately 4 stars by customers on Yelp. It appears that users on Yelp who have experience with L.L.Bean locally are generally happy with L.L.Bean's customer service, and so have given them with positive reviews.

You can see L.L.Bean's Yelp reviews here.

Better Business Bureau (BBB)

L.L.Bean has a positive rating on BBB of between A- to A+. The Better Business Bureau has enough data on L.L.Bean to grade them, and they've assigned them a positive score. Most likely, L.L.Bean has responded in a timely fashion to any customer complaints such that customers have been happy and the BBB has recorded a positive score for the company.

You can see L.L.Bean's BBB rating and scorecard here.

Glassdoor

L.L.Bean has positive feedback and reviews on Glassdoor. Out of 435 ratings L.L.Bean has received a 4 star rating by employees and former employees. This indicates that L.L.Bean has sound employment policies, treats its employees well, and addresses any issues professionally.

You can see L.L.Bean's Glassdoor reviews here.

Trustpilot

Shoppers on Trustpilot have assigned L.L.Bean about average to slightly below average ratings on Trustpilot. Consumers have posted 26 ratings on Trustpilot and given them roughly 2 stars. It appears that users on Trustpilot who have used L.L.Bean may have had some issues with their service, it appears that most people generally have had a good experience with them.

You can see L.L.Bean's Trustpilot reviews here.

Reddit

We found a thread on Reddit where users have shared their experiences with L.L.Bean.

Generally, the feedback on L.L.Bean among Redditors has been positive. Most of the responses to this thread about L.L.Bean were from people who had experience with this brand and posted positive feedback.

You can see the full Reddit thread on L.L.Bean here.

Last reviewed July 19, 2018. Read all 2 customer reviews reviews.

Best Affirm Financing Support – Tie
Does REI accept Affirm financing?
Unlikley

It's not clear whether REI accepts Affirm financing as a payment option. You might be able to find information about REI's payment financing policies here.

You can also look on their homepage for additional information on financing options.

Last reviewed September 13, 2018. Read all 2 Affirm financing reviews.

Unlikley

We looked, but could not find any info on if L.L.Bean accepts Affirm financing. You might be able to find information about L.L.Bean's financing options here.

You can also look on their homepage for additional information on financing options.

Last reviewed July 12, 2018. Read all 2 Affirm financing reviews.

Best Afterpay Financing Support – Tie
Does REI accept Afterpay financing?
Unlikley

We looked, but could not find any info on if REI accepts Afterpay financing. You might be able to find information about REI's financing options here.

You can also look on their homepage for additional information on financing options.

Last reviewed September 13, 2018. Read all 2 Afterpay financing reviews.

Unlikley

We looked, but could not find any info on if L.L.Bean accepts Afterpay financing. You might be able to find information about L.L.Bean's financing options here.

You can also look on their homepage for additional information on financing options.

Last reviewed September 29, 2018. Read all 2 Afterpay financing reviews.

Best Bread Financing Support – Tie
Does REI accept Bread financing?
Unlikley

It's not clear whether REI accepts Bread financing as a payment option. You might be able to find information about REI's payment financing policies here.

You can also look on their homepage for additional information on financing options.

Last reviewed September 13, 2018. Read all 2 Bread financing reviews.

Unlikley

It's not clear whether L.L.Bean accepts Bread financing as a payment option. You might be able to find information about L.L.Bean's payment financing policies here.

You can also look on their homepage for additional information on financing options.

Last reviewed September 29, 2018. Read all 2 Bread financing reviews.

Best Klarna Financing Support – Tie
Does REI accept Klarna financing?
Unlikley

It's not clear whether REI accepts Klarna financing as a payment option. You might be able to find information about REI's payment financing policies here.

You can also look on their homepage for additional information on financing options.

Last reviewed September 13, 2018. Read all 2 Klarna financing reviews.

Unlikley

We looked, but could not find any info on if L.L.Bean accepts Klarna financing. You might be able to find information about L.L.Bean's financing options here.

You can also look on their homepage for additional information on financing options.

Last reviewed September 29, 2018. Read all 2 Klarna financing reviews.

Best Contact Information Availability – Tie
Yes

You can contact REI via their customer service contact page.

You can also contact REI through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to messages you send them via social media. Here are their social pages we found:

Facebook profileInstagram pageLinkedin company pageTwitter pageYouTube profile

Good luck finding REI's contact information. If you find any additional information on how to contact REI please, such as their phone number, email address, or mailing address, post it here in this thread so other shoppers can find it. Thank you.

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Yes

You can contact L.L.Bean via their customer service contact page.

You can also contact L.L.Bean through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to messages you send them via social media. Here are their social pages we found:

Facebook profileInstagram pageLinkedin company pagePinterest profileTwitter pageYouTube profile

Good luck finding L.L.Bean's contact information. If you find any additional information on how to contact L.L.Bean please, such as their phone number, email address, or mailing address, post it here in this thread so other shoppers can find it. Thank you.

Last reviewed July 9, 2018. Read all 2 contact information reviews.

Best Teacher Discount Policies – Tie
Unlikley

It does not appear that REI offers a specific teacher discount. You can check this page for more information about REI's educator discounts and offers.

You might also check out their homepage to see if they've posted any additional information about educator discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter.

Last reviewed July 15, 2018. Read all 2 teacher discounts reviews.

Unlikley

We were not able to find any specific teacher discounts offered by L.L.Bean. Check this page for the latest information about L.L.Bean's educator discounts and offers.

Check out their homepage as well to see if they've posted any additional information about teacher discounts there.

Last reviewed July 15, 2018. Read all 2 teacher discounts reviews.

Best Black Friday Page – Tie
Does REI offer Black Friday ad?
Yes

Yes, REI is offering Black Friday deals this year.

You can find out more about REI's current deals on their official Black Friday Ads page.

Hope this helps! If you can't find the information in the link above, you might be able to find more information on REI's homepage here.

Last reviewed November 21, 2018. Read all 2 Black Friday ad reviews.

Yes

Yes, L.L.Bean does post their own Black Friday deals page. You can find more info about their Black Friday deals on L.L.Bean's Black Friday ads page.

Hope you find the information you need on L.L.Bean's Black Friday sales. You can also check out L.L.Bean's homepage for more information.

Last reviewed November 21, 2018. Read all 2 Black Friday ad reviews.

Best Cyber Monday Page – Winner: REI
Does REI offer Cyber Monday ad?
Yes

Yes, REI is offering a Cyber Monday ad this year.

You can find out more about REI's current deals on their Cyber Monday promotions and deals page.

Hope this helps! If you can't find the information in the link above, you might be able to find more information on REI's homepage here.

Last reviewed November 20, 2018. Read all 2 Cyber Monday ad reviews.

Unlikley

It's not clear whether L.L.Bean is offering any Cyber Monday deals or sales this year. It might be best to visit their site to get the latest, up-to-date info on any current deals, here.

You can always try L.L.Bean's homepage as well to see if they have additional information posted there. They may occasionally post coupon codes and deals, too: link.

Last reviewed November 22, 2018. Read all 2 Cyber Monday ad reviews.